FAQ

Please contact us immediately so we can assist before the order is shipped.

Yes, customer data is secure and used only according to our privacy policy.

We do not provide installation services. However, we may guide you with basic product usage.

Yes, special discounts may be available for students and educational institutions upon request.

Product images are for reference only. Actual product appearance may vary slightly.

No, we sell only new products unless clearly mentioned otherwise.

If there is any delay, our team will notify you and assist with updated delivery information.

Address changes are possible only before the order is shipped.

Yes, products are checked before dispatch to reduce the chance of defects.

If the product is defective, contact our support team within the return period for assistance.

Please contact us within 24–48 hours of delivery with photos or videos of the damaged product.

Yes, a proper invoice will be provided with every order.

Yes, all prices displayed on the website are inclusive of applicable taxes unless stated otherwise.

Yes, we offer bulk and wholesale pricing for businesses, institutions, and resellers. Please contact us for details.

We provide basic product-related support. Project-level or advanced support is not guaranteed.

You can contact us via email, phone/WhatsApp, or the contact form on our website.

Orders can be canceled only before they are shipped.

Returns or replacements are accepted only for damaged, defective, or wrong products, subject to verification.

Warranty depends on the product and manufacturer. Details are mentioned on the product page.

After shipping, a tracking number will be sent to you via email or SMS.

We currently ship across India. International shipping may be available on request.

Orders are usually delivered within 3–7 business days depending on location.

Yes, Cash on Delivery is available for selected locations and products.

We accept Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (where available).

You can place an order directly through our website by adding products to the cart and completing checkout.

Yes, all products sold by Piware are original and quality-checked before shipping.

Piware sells electronic components, accessories, gadgets, power supplies, cables, development boards, and related electronic products.